Fees (Subscription Service and ‘Pay as you Go’)
Fees from April 2025 until further notice. All payments must be made in advance of any service being provided.
Mail Forwarding and Scanning service:
Subscription
Fee |
Postage
Bond* |
Handling
Charge** |
Royal
Mail Postage |
|
Annual |
£175 |
£25 |
£1 |
At
Cost |
Monthly |
£20 |
£25 |
£1 |
At
Cost |
Pay
As You Go (PAYG) |
N/A |
£25 |
£5 |
At
Cost |
*Postage Bond:
The postage bond is a credit on your statement of account from which all handling and postage charges, (where appropriate) are deducted. A minimum credit balance of £5 must be maintained in order for post to be processed.
**Handling Charge (scanning only):
- Subscription Service:£1.00 per 10 pages scanned
- Pay as you Go: £5.00 per item scanned.
For scanned items, no postage charge is made when sending by e-mail (sent as a PDF attachment). If the original item is requested after scanning, postage charges and a further handling charge of £1.00 (subscription customers only) will be applied.
Royal Mail Postage:
All post is sent Royal Mail 1st Class Standard Domestic / International postage unless otherwise requested.
boatmail.co.uk customers can request their post be despatched with tracking. These items are booked for collection fromboatmail.co.uk for the next working day.
To reflect costs incurred, any postings requiring a Post Office receipt will incur an additional £5 charge (e.g. Recorded Signed For, Special Delivery, International Signed For).
Parcel handling is charged at £5.00 per item. Parcels sent via courier are collected from boatmail.co.uk directly.
Description of fees and account services:
Subscriptions:
Subscriptions for the use of boatmail.co.uk services can be either be purchased annually or on a monthly basis.
There are no additional charges for set up, storage, enveloping or sending of account statements.
Obvious junk mail is disposed of securely without charge.
Subscription services start on the 1st of each month. Any applications received for either annual or monthly subscriptions after the 24th of the month will have their subscription date commencing from the start of the next calendar month (although the account will be open from the date of successful application processes completion - in effect up to 7 days free of charge).
For every item processed with an annual or monthly subscription, a handling charge of 75p is made. Any post physically forwarded is sent Royal Mail 1st Class Standard Domestic / International postage unless otherwise requested.
Every time mail is dispatched, a statement of account will be sent by e-mail to show the opening balance, any account payments received, service charges made and balance remaining. When the bond reduces to £5 or lower, the postage bond will need to be topped-up (£25 for any type of service).
Should the account balance be insufficient to cover the costs of providing any of our services, you will be requested to make a top up payment to your account before any further services are provided.
No charge is made for retaining mail that has been scanned. Any such mail will be stored until the end of the calendar month following scanning. and then destroyed (shredded). Items can be forwarded to the customer on request within this period at the appropriate fee plus postage.
On closure of any agreement to provide a mail forwarding service, a refund will be made for the amount of postage/fee bond remaining after a minimum of 30 days. Assuming that there are no outstanding matters relating to the use of the account. Any calls / letters required to ensure that the boatmail.co.uk address is no longer being used will be deducted from the remaining account balance.
Account defaults or fraudulent use of boatmail.co.uk services:
If at any time there is reasonable doubt that the services being provided are being abused by the account holder, boatmail.co.uk reserves the right to immediately withdraw from providing any further services and to retain any funds in the postage/fee bond to cover costs incurred as a result of inappropriate use of our services.
Pay As You Go (PAYG):
Alternatively, if you are only expecting a low volume of mail the Pay as you Go option is recommended.
Our ‘Pay as you Go’ service is charged at £5.00 handling per item forwarded.
Any post physically forwarded is sent Royal Mail 1st Class Standard Domestic/International postage unless otherwise requested.
There is no postage charge for items scanned under this service.